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Frequently Asked Questions About Staying with Homelink Housing Solutions

How long can I stay in a property listed on Homelink Housing Solutions?

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Depending on your needs, you can enjoy a stay in our properties for a minimum duration of 30 days, up to several months.

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Are utilities included in the rental rates?

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Yes, the rental rates include the cost of utilities such as water, electricity (with a cap subject to the lease terms and agreements), and internet. 

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Are there any additional fees or charges I should know about?

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There are no hidden fees or charges. The rental rates provided to you include all the necessary costs for your comfortable stay.

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Can I extend my stay if I need to stay longer than initially planned?

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Yes, we require one month's notice to vacate or to extend. If you'd like to extend your stay, please contact our support team, and we'll assist you in making the necessary arrangements.

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Do you provide housekeeping services during my stay?

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The rental rates include once a monthly cleaning service for our mid-term rental guests. The frequency of cleaning depends on the duration of your stay. For additional cleaning services, our support team can provide you with more details.

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Can I make modifications or customize the property during my stay?

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Modifications to the property may require prior approval. Please contact our support team to discuss any desired changes, and we'll guide you through the process.

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What should I do if I have a maintenance issue on the property?

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If you encounter any maintenance issues in the property during your tenancy, please reach out to our support team immediately. We will coordinate with the appropriate service providers to resolve the issue as quickly as possible.

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Are pets allowed in the rental properties?

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Yes! We love pets. Subject to pet fees and deposits, please contact our support team to discuss any pet-related inquiries, and we'll provide you with the necessary information.

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What happens when my stay ends?

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Upon the conclusion of your stay, we will coordinate the move-out process with you. Our team will conduct an inspection to assess the condition of the property and address any outstanding matters.

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We hope these additional FAQs provide you with the information you're seeking. If you have any further questions or need assistance, please feel free to contact us.

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